Underpinning the performance of any law firm is the ability to access actionable data. Information can be derived from a number of business systems such as Practice Management, Finance, Human Resource, CRM Marketing and Document Management Systems. Business systems can be used to manage and develop the practice and clients leading to a competitive advantage. Any business system should be flexible enough to meet the firm’s changing information needs. A robust selection and evaluation process based around the firms needs is critical to ensure the firm maximise the return on investment. Swerdlove has a long association with helping professional services firms and legal departments select, implement and manage their critical business systems and supporting business processes.